Terms of Service
The terms that apply when we work together.
Last updated: October 2026
Not an emergency service. If you are in crisis or your life or someone else's is in danger, call 112 (emergency services across the EU) or go to your nearest emergency department. In Spain you can also call the free 024 suicide prevention line, and in Hungary the 116 123 emotional support line, both available 24 hours a day.
1. The services
I offer psychological counselling, mental performance coaching, and athlete integration support for individuals, athletes, teams, clubs, and agents. My work does not replace medical or psychiatric diagnosis or treatment. If I believe another professional would be better placed to help you, I will tell you and, where possible, suggest a referral.
2. Intro call and booking
The intro call (20 minutes for individuals, 30 minutes for clubs, teams, and agents) is free and without obligation. After it, you decide whether you'd like to continue. Sessions are booked one at a time or as agreed together, and programs and team services are agreed individually.
3. Fees and payment
Fees depend on your needs and are agreed with you before we start working together, usually during the free intro call. Payment is due before each session, either online by card or PayPal when you book, or by bank transfer, or as otherwise agreed. You will receive an invoice for every payment. Work with teams and organizations is quoted individually.
4. Cancellations
Sessions can be cancelled or moved free of charge up to 24 hours in advance. Sessions cancelled later, or missed without notice, are charged in full, unless there is a genuine emergency.
5. Online sessions
Sessions take place online on a secure video platform. Please join from a private, quiet place with a stable internet connection. Sessions are not recorded by either side without prior written agreement. In-person sessions can be arranged when it suits us both.
6. Confidentiality
Everything you share stays confidential, except where the law requires disclosure or there is a serious and immediate risk to your safety or someone else's. If a club, agent, or family member pays for your sessions, we agree together, in writing and in advance, exactly what, if anything, is shared with them. Details are in the Privacy Policy.
7. Young athletes
I work with clients under 18 only with the written agreement of a parent or legal guardian. Sessions themselves stay confidential, and we agree together at the start what, if anything, is shared with parents or guardians, within the limits described in section 6.
8. Liability
I work with care and according to professional and ethical standards, but I cannot guarantee specific results. You remain responsible for the decisions you make during and after our work together.
9. Contact
Questions about these terms? Email ramonagyorfi.support@gmail.com.